Our Policy’s

Welcome to JOIS BOUTIQUE LA MODA ACTUAL LLC. We are committed to providing a transparent, secure, and customer-friendly shopping experience. Below you will find all of our store policies, designed to ensure clarity and trust when shopping with us.

Privacy Policy

Your privacy is important to us. We collect only the necessary information to process orders, improve your experience, and communicate with you. All transactions are secured, and your personal data is never sold or shared except when required to fulfill services or comply with legal obligations.

Refund & Return Policy

We offer a 30-day return policy. Items must be unused, in original condition, and returned with original packaging. Refunds are processed within 7 business days after inspection. Damaged items must be reported within 7 days with photo proof.

Shipping Policy

We process orders within 0–2 business days, with delivery typically taking 3–7 business days. We offer free shipping across the United States. Tracking details are provided after shipment.

Payment Policy

We accept secure payments via major providers including Visa, Mastercard, American Express, Discover, and Apple Pay. All payments are processed through encrypted and PCI-compliant systems.

Terms of Service

By using our website, you agree to follow our terms regarding proper use, product purchases, and service conditions. We reserve the right to refuse service, update policies, and ensure fair usage of our platform.

Order Cancellation Policy

Orders can be canceled within 30 minutes of placement. Once shipped, orders cannot be canceled but may be returned according to our return policy. Address changes are handled on a case-by-case basis if the order has not yet shipped.

Contact Information

If you have any questions regarding our policies, please contact us:

JOIS BOUTIQUE LA MODA ACTUAL LLC
Website: https://joisboutique.com/
Phone: +1 (610) 829-9903
Email: [email protected]
Physical Address: 456 Northampton St, Easton, PA 18042

Business day: Monday-Saturday: 10:00 AM–8 :00 PM (PST)
Sunday: Closed

Response Time: Our customer service team responds to all inquiries within 24 hours.