Cancel Order

Order Cancellation Policy

At JOIS BOUTIQUE LA MODA ACTUAL LLC, we understand that sometimes plans change. This Order Cancellation Policy explains when and how you may request an order cancellation and what to expect regarding refunds.

Order Cancellation Window

You may request to cancel your order within 30 minutes of placing it by contacting us at info@joisboutique.com, provided the order has not yet entered processing.

Cancellation requests are subject to order status. Once an order has entered processing or shipping, it may no longer be eligible for cancellation.

Refund Processing

If an order is successfully canceled before shipping, a refund will be issued to the original payment method used at checkout.

For returned items, once we receive and inspect the approved return, please allow up to 7 business days for your refund to be processed.

I Have Not Received My Order Yet. Can I Cancel It and Get a Full Refund?

If your order has already shipped, it cannot be canceled.

However, eligible items may be returned in accordance with our Return & Refund Policy once delivery is completed.

If you need to request a return or have questions about your shipment, please contact us as soon as possible for assistance.

I Entered an Incorrect Shipping Address. Can I Cancel My Order?

Order cancellations or address changes due to incorrect shipping information are handled on a case-by-case basis.

If your order has not yet shipped, we may be able to update the shipping address without canceling the order.

If the order has already shipped, we are unable to cancel it. In this case, please contact us immediately so we can advise you on possible next steps.

Contact Us

For cancellation requests or order-related questions, please contact us:

JOIS BOUTIQUE LA MODA ACTUAL LLC

Website: https://joisboutique.com
Phone: +1 (610) 829-9903
Email: info@joisboutique.com

Physical Address: 456 Northampton St, Easton, PA 18042

Business Hours:
Monday – Saturday
10:00 AM – 8:00 PM (EST